All products sold are non-refundable for cash. If you would like to do a return for warranty claim, Kindly contact us for confirmation cleoshop8896@gmail.com or +60164161916 Before requesting for a return; Our team will guide you the process of returning.

Please note that customer will have to pay for the postage cost for return and the packaging should also be in original condition in original shipping container as received. CLEO SHOP will also not be responsible if your shipment is lost during the return transit.

Please ship your return parcel to the following address:
27, Jalan Pusat Perniagaan Raja Uda 4,  Pusat Perniagaan Raja Uda, 12300 Butterworth, Penang.

Mon - Fri (except public holiday) 10:30AM - 6:00PM
(UTC +08:00) Malaysia Time